Last updated: June 2025

Overview

The Solutions Edge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website and services. By using our website, you consent to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

  • Account information (name, email address)
  • Content you create (articles, comments)
  • Communications with us
  • Newsletter subscription information

Information Collected Automatically

  • Usage data (pages visited, time spent, clicks, scrolls)
  • Device information (browser type, operating system, screen resolution)
  • IP address and approximate geographic location
  • Referrer URL and exit pages
  • Performance metrics (page load times, rendering performance)

Real User Monitoring (RUM) via mPulse

We use Akamai mPulse for Real User Monitoring to understand how visitors interact with our website and to improve performance. mPulse collects:

  • Page load timing and performance metrics
  • JavaScript errors and browser compatibility issues
  • User interaction patterns (anonymized)
  • Network performance data
  • Session replay data (if enabled, with sensitive information masked)

Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small data files stored on your device.

Types of Cookies We Use

  • Essential Cookies: Required for the website to function properly
  • Performance Cookies: Help us understand how visitors use our website (via mPulse)
  • Functionality Cookies: Remember your preferences (e.g., dark mode)
  • Analytics Cookies: Track visitor behavior and site performance

mPulse Cookies

mPulse sets the following cookies:

  • RT: Session tracking cookie (expires when browser closes)
  • RT.TZ: Timezone information
  • RT.SI: Session identifier
  • RT.SFD: Performance timing data

Managing Cookies

You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may impact website functionality.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Monitor and analyze website performance
  • Personalize your experience
  • Send newsletters and updates (with your consent)
  • Ensure security and prevent fraud
  • Comply with legal obligations
  • Debug technical issues and improve user experience

Legal Basis for Processing (EU Residents)

For EU residents, we process your personal data based on:

  • Consent: For newsletter subscriptions and non-essential cookies
  • Legitimate Interests: For website security, performance monitoring, and improving our services
  • Legal Obligations: When required by law

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy:

  • Account data: Until account deletion
  • Performance data: 90 days
  • Cookie data: Varies by cookie type (session to 1 year)
  • Email communications: 2 years

Sharing Your Information

We do not sell or rent your personal information. We may share your information:

  • With your consent
  • With Akamai for mPulse RUM services
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist our operations (under strict confidentiality)

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses where required.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes HTTPS encryption, secure data storage, and regular security audits.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a supervisory authority

EU Residents - GDPR Rights

EU residents have additional rights under GDPR. To exercise any of these rights, please contact us using the information below.

California Residents - CCPA Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt-out of the sale of personal information (though we do not sell personal information).

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Cookie Preferences

You can manage your cookie preferences at any time by clicking the "Cookie Settings" button in the footer of our website or by using the floating cookie icon.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at:

Email: alex@solutionsedge.io
Website: www.solutionsedge.io

Data Protection Officer:
Alexander Cedergren
Email: alex@solutionsedge.io